Stepping into the future 

As a provider of market-leading, industrial compressors across New Zealand, Ash Air recognised the need to  have a software system that eliminated time-consuming paperwork, provided clear oversight and helped staff become as time efficient as possible.

Being environmentally and climate conscious in this day and age was another significant factor, and moving to a paper-less system was a necessary step forward in hoping to do our bit for the planet.

That's where TimeTrak stepped in. 

Previously, “everything was manual – planners would print a document that would then go to the engineers and once the document was complete after a job, it would get passed on to an administrator who would type it up and invoice the client,” says Ash Air’s accountant. “It made for a very, very slow process overall.”

“The system needed to save time on the administration and engineering side of things, and it was also essential that it was something that could be customised to suit the business,” they said.

“With TimeTrak, the engineers now have tablets and can record their time as they go. They also have a preventative maintenance checklist installed, and customers can sign documents then and there – which can be immediately emailed to the customer. And what used to be paperwork is now all automated for admin staff, leaving them with more time to do important tasks.”

Not only has TimeTrak made Ash Air’s engineers and admin staff more efficient, but it’s also helped the business become more transparent.

“Our Head Office can now see exactly where jobs are at, and they can chase up invoices or follow up on any issues without having to go through multiple people.”

Emma De Groot, Focus’ TimeTrak software consultant, says working with Ash Air was a collaborative process, with useful feedback incorporated as they worked through the implementation process.

“We’ve added a lot to the software that’s specific to Ash Air,” says Emma. “We took on board their feedback, and then worked to find a solution that they were happy with – now they have a much clearer overview of where their engineers have been and what jobs have been completed.”

“From the start, they assessed our business model so that they could provide relevant recommendations,” says Ash Air’s accountant. “We were able to have our input into the TimeTrak software and they always listened and adjusted things where needed.”

“We’ve got staff who have used manual paper-based systems for 15+ years, and they have embraced TimeTrak. TimeTrak has changed our business for the better.”

About us

Who we are and how Ash Air can help your business!

Ash Air has been around in New Zealand since 1979, and we’ve grown into a nationwide company with international support and a reputation for quality and reliability.We look after all things compressed air for your business!

Ash Air's range of Chicago Pneumatic, Alup, Pneumatech, and Quincy compressors are used extensively around the world in industries ranging from oil and gas to food, automotive and farming, and we bring you these world class compressors here in the land of the long white cloud.Our technicians are compressed air equipment experts and are dedicated to addressing customer needs. Supported by a 13 locations nationwide, Ash Air offers one of the widest selections of compressed air equipment and parts available today in New Zealand.

Reliability and Efficiency

With Ash Air compressors, you can count on reliability and high performance for even the most demanding applications. We focus our efforts on the following:

Talk to the team today:  CONTACT US CONTACT US

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