.png)
Even when designing a system for supplying production with compressed air or vacuum, oxygen, nitrogen or other gases, one thing is clear: it will not work without maintenance. Compressed air filters and compressor lubricants have to be changed regularly, wear parts have to be replaced so that the system runs reliably and safely for many years.
Between 5 and 10 percent of the total investment amount has to be calculated for the maintenance costs each year. Here we discuss the
advantages of service agreements with Sunil, our Service specialised Sales Engineer for Ash Air.
"I joined the Group company in 2008 as a Service Engineer - India. After two years, I moved to Dubai and became a Senior Service
Engineer. In 2013, I joined CTS Aftermarket Sales Engineer and in 2015, Aftermarket Consultant for the Gas and Process Division. I
moved to New Zealand in 2019 and started in my current role!
I feel excited to help our customers find the right service solutions for their compressed gases and vacuum installations. I have been doing this since 2008 when I joined the Group company in India! Later in 2010, I have had the privilege to work with several customers across the Middle East and Africa! Providing them with a sustainable service solution offering for their complex installation has been a wonderful experience. Now I have continued doing that for our New Zealand customers since 2019."
"When customers make a purchase of any equipment, they consistently prioritize the availability of after-sales support. Their primary concern lies in ensuring a seamless operation, as they are well aware of the potential losses incurred due to breakdowns. This is precisely why customers find Ash Air to be their preferred business partner, as we offer comprehensive service support and deliver top-notch air, vacuum, and gas solutions all under one roof!
When customers have a service agreement, it benefits them more than us. It allows them to focus on their core business. The
customer always desires their machines to perform optimally and have a long lifespan, high availability, energy efficiency, limited risk,
and a transparent/fixed budget. All these requirements are met when they have a service agreement with us. Furthermore, we go the extra
mile by providing qualified engineers who can handle the service tasks, and reducing the likelihood of unforeseen breakdowns, and this
will eliminate the need for customers to appoint a qualified compressor technical person. A service agreement with Ash Air plays a
crucial role in meeting customer expectations and ensuring their satisfaction.
From our company's perspective, the value of service agreements extends beyond the mere availability of spare parts and regular servicing.
While maintaining our brand image remains essential, we take immense pride in customers expressing their satisfaction with our compressors,
which continue to operate smoothly for a decade without any breakdowns!"
"Our service agreement is completely tailored to meet our customers' specific needs and preferences, ensuring a comprehensive understanding of our offer.
We extend service support to a wide range of industries, which means that as a salesperson, it is essential for me to visit all customers, regardless of whether they utilize our brands. During these visits, my objective is to assess their unique requirements and make them aware of the benefits of our service products, emphasizing the significance of regular maintenance by sharing by enriching experience.
Given that each customer has their distinct set of needs, we present proposals that are customized accordingly."
"My favorite memorable experience is with an innovative New Zealand company who specialise in pre-painted steel and aluminum roofing and cladding products in New Zealand, who hadn't used our services for some time. When I joined Ash Air, I decided to pay a visit to one of our former customers to understand why they had chosen a different supplier. During my discussion, I discovered that they had switched to another supplier because one of the plant managers' relatives was employed by the local supplier! Realizing that the customer had made an unfavorable decision, I took the opportunity to explain the potential consequences. Thankfully, the customer came to the realization that the way forward was indeed with Ash Air.
Over the following months, I maintained regular visits to this customer, ensuring a two-month gap between each visit. Then, one Sunday, I received a phone call from the customer urgently requesting my presence. Their entire plant had come to a standstill due to compressor failure. Without hesitation, we promptly fixed their machinery on the very same day.
The outcome of this timely assistance was the signing of a service agreement. Within a year, they showed their trust in us by placing a new order for a compressor and dryer!" //
Service Sales Engineer Leader
Interviewer / Digital & Communication Manager
Ash Air has been around in New Zealand since 1979, and we’ve grown into a nationwide company with international support and a reputation
for quality and reliability. We look after all things compressed air for your business!
Ash Air's range of Chicago Pneumatic, ALUP, Pneumatech, and Atlas Copco products are used extensively around the world in
industries ranging from oil and gas to food, automotive and farming, and we bring you these world-class compressors here in the land of
the long white cloud. Our technicians are compressed air equipment experts and are dedicated to addressing customer needs. Supported with
nationwide coverage, Ash Air offers one of the widest selections of compressed air, vacuum pump, and industrial gas equipment and parts
available today in New Zealand.
With Ash Air, you can count on reliability and high performance for even the most demanding applications. We focus our efforts on the
following:
Talk to the team today:
Easter Celebrations: Building Unity and Communication at Ash Air
Discover how Ash Air's recently fostered unity and strengthened communication among team members, creating a supportive and cohesive workplace environment in the build up to the recent Easter Holiday break.
Read More…
Celebrating Women's Month at Ash Air
In dedication to fostering an inclusive workplace culture that values and celebrates every individual, we joyously commemorate International
Women's Month throughout March.
Read More…
International Women's Day inspired story - Maryam, Sales EngineerÂ
Celebrate International Women's Day with the Ash Air team on March 8th, where we recognise the importance of contributing to forging a
better working world - a more inclusive, gender equal world. Ash Air is an equal opportunity employer and has female representation
across the entire company. Ash Air has representation in our National Warehouse, Branches and Head Office locations with administrators,
accounts, schedulers, sales and service engineers, and managers roles throughout the country. Here we talk to Maryam, our new Sales
Engineer for Bay of Plenty region!
Read More…
Offer of the Month: HUGE SALE on limited number of Portables on NOW!
Revisit // [VIDEO] A conversation with Jess, female Service Engineer at Ash Air
Here Jess, an Ash Air Service Engineer, kindly spoke to us about navigating the industry as a women amongst men, and how to get more young
women choosing Engineering fields as their career. At Ash Air we break the stereotypes, and firmly trust the power of our women, gender
diversity and equality. We have a 30% female workforce in effect, with representation in all areas of our operations: warehousing,
administrators, finance, logistics and planning, management, as well as sales and service engineers.
Read More…
Ash Air Christmas in the Park 2023!
🎄✨ To give thanks to the incredible Ash Air team for their dedication and hard work through the year, we recognise this throughout the
country with Christmas get-togethers. This year was one for the books! It was the first time we brought together as many of the Ash Air
family as possible, for an unforgettable Christmas in the Park Family Event! 🎉
Read More…
2023 highlight reel! Bring on 2024!
And just like that, 2023 is coming to a close. And what a year it has been! We would like to take the opportunity to thank you for
your ongoing support throughout 2023. We look forward to continuing to supply you with our industry-leading products and trusted services
now and in the future. Wishing you and your team a safe and happy holiday season.
Read More…
Ash Air: Pioneering Compressed Air Excellence Since 1979
Discover the transformative journey of Ash Air, a trailblazer in compressed air excellence since 1979. With over four decades of commitment
to energy efficiency, sustainability, and tailored solutions, Ash Air stands as a reliable partner for industries across New Zealand. As we
celebrate our legacy, explore how our nationwide sales and service network continues to empower businesses, providing cutting-edge solutions
and ongoing support
Read More…
Who
we are and how Ash Air can help your business!
Reliability and Efficiency
More from our #NewsCorner
.png)
.png)
.png)
Discover the #PowerofRed with our Red Hot Deals on Chicago Pneumatic Portables for a limited time only!
Designed for demanding job sites, our Chicago Pneumatic mobile air compressors for sale in NZ allow operators to run multiple hand tools and
hammers at the same time for maximum efficiency. They’re also ideal for sandblasting, irrigation blow-outs and general construction
applications.We have a limited number of CP portable diesel compressors for sale at massively disconted prices to the New Zealand
market.
Read More…
![Revisit // [VIDEO] A conversation with Jess, female Service Engineer at Ash Air](/media/website_posts/228/Screenshot-2023-02-24-084935.png)
.png)
.png)
.png)
Easter Celebrations: Building Unity and Communication at Ash Air
Discover how Ash Air's recently fostered unity and strengthened communication among team members, creating a supportive and cohesive workplace environment in the build up to the recent Easter Holiday break. Read More…
Celebrating Women's Month at Ash Air
In dedication to fostering an inclusive workplace culture that values and celebrates every individual, we joyously commemorate International Women's Month throughout March. Read More…
International Women's Day inspired story - Maryam, Sales EngineerÂ
Celebrate International Women's Day with the Ash Air team on March 8th, where we recognise the importance of contributing to forging a better working world - a more inclusive, gender equal world. Ash Air is an equal opportunity employer and has female representation across the entire company. Ash Air has representation in our National Warehouse, Branches and Head Office locations with administrators, accounts, schedulers, sales and service engineers, and managers roles throughout the country. Here we talk to Maryam, our new Sales Engineer for Bay of Plenty region! Read More…
Offer of the Month: HUGE SALE on limited number of Portables on NOW!
Revisit // [VIDEO] A conversation with Jess, female Service Engineer at Ash Air
Here Jess, an Ash Air Service Engineer, kindly spoke to us about navigating the industry as a women amongst men, and how to get more young women choosing Engineering fields as their career. At Ash Air we break the stereotypes, and firmly trust the power of our women, gender diversity and equality. We have a 30% female workforce in effect, with representation in all areas of our operations: warehousing, administrators, finance, logistics and planning, management, as well as sales and service engineers. Read More…
Ash Air Christmas in the Park 2023!
🎄✨ To give thanks to the incredible Ash Air team for their dedication and hard work through the year, we recognise this throughout the country with Christmas get-togethers. This year was one for the books! It was the first time we brought together as many of the Ash Air family as possible, for an unforgettable Christmas in the Park Family Event! 🎉 Read More…
2023 highlight reel! Bring on 2024!
And just like that, 2023 is coming to a close. And what a year it has been! We would like to take the opportunity to thank you for your ongoing support throughout 2023. We look forward to continuing to supply you with our industry-leading products and trusted services now and in the future. Wishing you and your team a safe and happy holiday season. Read More…
Ash Air: Pioneering Compressed Air Excellence Since 1979
Discover the transformative journey of Ash Air, a trailblazer in compressed air excellence since 1979. With over four decades of commitment to energy efficiency, sustainability, and tailored solutions, Ash Air stands as a reliable partner for industries across New Zealand. As we celebrate our legacy, explore how our nationwide sales and service network continues to empower businesses, providing cutting-edge solutions and ongoing support Read More…
In the world of pneumatic power, Chicago Pneumatic stands as a beacon of reliability and innovation. For those seeking to elevate their projects with top-tier air compressors and tools, the exciting news is that the benefits don't stop at the exceptional quality of Chicago Pneumatic products. Now, celebrate the added perk of free shipping when you shop CP air compressors and air tools from our Online Shop! Read More…
Nationwide team building and vision training
In Q4 Ash Air rolled out a nationwide Circles training program, led by our General Manager, Pompilio. It was an opportunity to educate and encourage the team to learn more about our vision and purpose. Read More…
© 2024 Ash Air • Website design by Fuel
