'Day in the life' with our Northland Field Service Engineer William!


Q. What excites you about your role?

Good variation in clients and equipment; there's never a dull moment and it's a fairly specialized industry to be in as well so that offers plenty of scope for continuous learning and development. I've worked on everything from tug boats to milking rotaries since being at Ash Air.


Q. What are the priorities in your job as a Field Service Engineer?

Providing the customer with the best service that I can and leaving them with a positive impression of myself and of our company. Ensuring that our machines are performing and looking at their best and ensuring that repeat customers stay and new customers trust us to then become repeat customers themselves. I want to leave a site with each customer feeling happy with what they've seen (and happy to pay their bill!).


Q.  Tell us a typical day in the life/ day on the job?

There is no typical day in Whangarei! We could be on a farm, in a quarry, at a food factory or in a manufacturing workshop. A good podcast on the drive to the site is about the only typical thing I experience, we have a huge variation in clients up here.


Q: What is some advice for someone thinking about a career in this sort of industry?

Be prepared to learn and listen. Nobody knows everything about vacuum or compressed air so it's important to be open minded and embrace the challenges that come along the way. Be tidy, be courteous and be punctual and don't take breakdowns personally; sometimes they will just happen.


Q. If you could have dinner with three inspirational people, dead or alive, who would they be?

Elon Musk, Jeremy Clarkson and Sir Stirling Moss. Just imagine it!

Check out these photos that William has taken on the job, showing how much each day at Ash Air as a Field Service Engineer can vary!

 About us

Who we are and how Ash Air can help your business!

Ash Air has been around in New Zealand since 1979, and weโ€™ve grown into a nationwide company with international support and a reputation for quality and reliability.We look after all things compressed air for your business!

Ash Air's range of Chicago Pneumatic, Alup, Pneumatech, and Quincy compressors are used extensively around the world in industries ranging from oil and gas to food, automotive and farming, and we bring you these world class compressors here in the land of the long white cloud.Our technicians are compressed air equipment experts and are dedicated to addressing customer needs. Supported by a 13 locations nationwide, Ash Air offers one of the widest selections of compressed air equipment and parts available today in New Zealand.

Reliability and Efficiency

With Ash Air compressors, you can count on reliability and high performance for even the most demanding applications. We focus our efforts on the following:

Talk to the team today:  CONTACT US CONTACT US

In dedication to fostering an inclusive workplace culture that values and celebrates every individual, we joyously commemorate International Women's Month throughout March.

Celebrate International Women's Day with the Ash Air team on March 8th, where we recognise the importance of contributing to forging a better working world - a more inclusive, gender equal world. Ash Air is an equal opportunity employer and has female representation across the entire company. Ash Air has representation in our National Warehouse, Branches and Head Office locations with administrators, accounts, schedulers, sales and service engineers, and managers roles throughout the country. Here we talk to Maryam, our new Sales Engineer for Bay of Plenty region!