Case study: ICONS - Intelligent Connectivity System: remote monitoring prevented a customers compressor from overheating!

Overview

So, let us tell you a recent experience we had and why ICONS is so important as part of your preventative maintenance program. 

Recently, our Wellington team (located in the lower part of the North Island) had an alert from ICONS showing an over heat warning. One of our local service engineers contacted the plant engineer who was not at the time not aware of any issues with his 55 KW air compressor...

Product range:  ICONS - intelligent connectivity system

The issue:  Engineering plant with alert from ICONS showing an over heat warning on 55kW rotary screw air compressor

Technology:  ICONS remote monitoring system 

Business type:  Plant, Engineering

Location: Wellington, New Zealand

Contact our team about ICONs for preventative maintenance Contact our team about ICONs for preventative maintenance

The issue / problem:


Our Wellington team, situated in the southern region of the North Island, received an alert from ICONS indicating an overheating warning. Following this alert, one of our local service engineers reached out to the plant engineer, who initially had no knowledge of any issues with their 55 KW air compressor. Upon investigation, the plant engineer confirmed that the compressor was running at 113 degrees but was still functioning.

The solution:


Fast response times are crucial in ensuring efficient resolution of technical issues. In this situation, our team demonstrated this commitment to quick action and problem-solving. When we received a report of equipment malfunction, we immediately dispatched a skilled service engineer to investigate.

Upon inspection, the engineer identified the root cause: a leaking scavenge line leading to oil loss in the compressor. Without delay, the necessary repairs were swiftly executed, and the oil levels were promptly replenished. This rapid response not only minimized downtime but also underscored our dedication to providing reliable and timely maintenance solutions.


The Results:


The successful outcome in this situation can be attributed entirely to ICONS, which promptly issued an early alert, preventing any actual breakdown and subsequent downtime. As a result, our client was extremely satisfied with our services, highlighting the effectiveness of intelligent connectivity systems in enhancing reliability. This incident also showcased the value of proactive planning, made possible by quick response times, ensuring seamless operations and client satisfaction.

Hats off to ICONS!


Download ICONS brochure

ICONS REMOTE MONITORING BROCHURE ICONS REMOTE MONITORING BROCHURE

Learn more about ICONS:

ICONS Remote Monitoring System

Regular maintenance on your air compressors ensures that they perform at their best. It also extends the life of the machines and reduces the risk of breakdown. The parts that need to be serviced regularly are such as air filters, oil filters, oil, and belts. We recommend and offer ICONS remote monitoring system for your compressor system.

Increased reliability

Your equipment’s performance is available at the click of a mouse.

No surprises

Potential problems are detected before they can lead to production loss.

Proactive Planning

Service is ordered ahead of time, making costs transparent and well-planned. With ICONS, you can consult the compressor status online, at any time. But it also gives you a direct link to your equipment distributor. She/he can advise you better than ever, and help to prevent interruptions by fixing problems at an early stage. Your organizational efficiency will improve as well, as service visits are planned better.

Planned costs

Profitability starts with insight. Always knowing the performance of your compressor allows you to make smart use of resources. With ICONS, you can plan maintenance proactively and at just the right time. Potential problems are recognized before they can pose a threat to the continuity of your productio


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    Choose your service level

Β  Β  Depending on your needs and priorities, you can choose the level of insight you want from ICONS:

Online logging and a monthly service email:
RIGHTIME Always knowing the right time for service, you can plan your resources and costs while making sure your compressor keeps running efficiently.
- Warnings forwarded as emails and/or text messages:
UPTIME So you can take corrective action and avoid a breakdown. UPTIME is all about maximum equipment uptime, with a clear list of events and availability performance dashboard.
- Additional insights on the energy efficiency of your compressed air system:
OPTIME This option allows you to make informed decisions and optimize your compressed air installation.

ICONS Alert

ICONS ALERT is the new app that pushes notifications about machines events to smartphones.

Thanks to ICONS Alert, you get a dynamic and fast message delivery via Push, SMS or voice; increased coverage and the possibility to keep events history. UpTime and OpTime users can benefit from it.

Easy to install and use, ICONS Alert can be downloaded on App Store and Google Play for Androids devices. We wish you success with connectivity!



I for Intelligent

Profitability starts with insight. Knowing the performance of your compressed air installation at each given moment allows you to make smart use of your resources.
It enables you to plan maintenance interventions proactively and at just the right time. Potential problems are recognized before they can pose a threat to the continuity of your production.
And the analysis of compressor data over time gives you the information you need to optimize the efficiency of your air system. All this intelligence is available through ICONS.



Always Connected

Profitability starts with insight. Knowing the performance of your compressed air installation at each given moment allows you to make smart use of your resources.
It enables you to plan maintenance interventions proactively and at just the right time. Potential problems are recognized before they can pose a threat to the continuity of your production. And the analysis of compressor data over time gives you the information you need to optimize the efficiency of your air system.
All this intelligence is available through ICONS.



System Simplicity

ICONS is easy to install. It is either factory-installed or retrofit to equipment in the field using an all inclusive kit.
The ICONS box is installed in the electrical cubicle and connected through Ethernet or CAN Bus depending on the controller type of the compressor.
Data are sent out via a small antenna on the compressor roof. One device to each machine is all it takes both for connectivity and local monitoring.



Preventative Maintenance

Dealing with surprises is not part of your core business. However, if the service requirements of your compressor are unknown, it might be running less efficiently, costing you money.

And if a problem persists or gets worse, this could ultimately lead to an interruption of your production process. ICONS gives you the proactive options to avoid surprises and unforeseen costs.

Depending on your needs and priorities, select the level of insight you want to get from ICONS.





About Ash Air: 

Ash Air has been around in New Zealand since 1979, and we’ve grown into a nationwide company with international support and a reputation for quality and reliability. We look after all things compressed air for your business!

  • Reciprocating, rotary screw air compressors
  • Vacuum pumps and blowers
  • Nitrogen Generation
  • An extensive line of air treatment components



Our technicians are compressed air equipment experts and are dedicated to addressing customer needs.  Ash Air offers one of the widest selections of compressed air equipment and parts available today in New Zealand.

Reliability and Efficiency

With Ash Air compressors, you can count on reliability and high performance for even the most demanding applications. We focus our efforts on the following:

  • Increasing uptime
  • Reducing unexpected repairs
  • Reducing energy consumption
  • Improving the cleanliness of compressed air

Ash Air's range of Chicago Pneumatic, Alup air compressors, Pneumatech industrial gases and Atlas Copco vacuum pumps are used extensively around the world in industries ranging from oil and gas to food, automotive and farming.